How do I exchange my giftbox?

All the Prestige Giftboxes are exchangeable at any time and free of charge.

You have received a giftbox but the theme does not suit you? Don't worry about it! All the Prestige Giftboxes are exchangeable at any time and free of charge. It is possible to exchange your giftbox for one of equal or greater value. If you choose a giftbox of lower value, you will receive a discount voucher for a future online purchase via our website. In order to proceed with the exchange, please complete the form in our "Contact Us" page and select the subject "Giftbox exchange".
(Processing time and free shipping via Xpresspost to be expected - 4 to 5 business days)